❓ Frequently Asked Questions

Q: How long does shipping take?

A: We typically ship orders within 2–3 business days. Standard delivery is 5–7 business days after shipping. You’ll get tracking info by email once your order is on the way.

Q: Do you offer local pickup or delivery?

A: Yes! We offer local pickup in Colorado Springs. You can choose this option at checkout, and we’ll notify you when your order is ready. Standard shipping is also available nationwide.

Q: Are your sauces spicy?

A: Each sauce has its own heat level, clearly marked on the product page. Some are mild and sweet, others bring more kick. If you like it hot, check out Hell Yeah Habanero.

Q: Are the sauces gluten-free / allergen-friendly?

A: Our sauces are made without any gluten-containing ingredients and are considered gluten-friendly. They are also made without peanuts or tree nuts. However, they are produced in a kitchen that is not a certified allergen-free facility. If you have severe allergies or sensitivities, please review the ingredient list on each product page before purchasing.

Q: How long will my sauce last?

A: Unopened bottles are shelf-stable for about 12 months when stored in a cool, dry place away from direct sunlight. Once opened, we recommend refrigerating and using within 6–8 weeks for the best flavor.

Q: Can I return or exchange a sauce?

A: Because sauces are a food product, we can’t accept returns once bottles are opened. If your order arrives damaged or incorrect, contact us and we’ll make it right.

Q: Do you offer bundle deals?

A: Yes! Save 10% when you buy 2 sauces or 15% when you buy 4 sauces. Discounts apply automatically at checkout.